2018 Lismore Property Managers Business Excellence Awards

18 August 2018 at Trinity Sports Hall, Lismore

Applications are now open in the following categories:

Click on the category to see a full list of the questions.

To enter, click here and create a profile in the awards portal. If you created a profile last year, you will need to create a new one! Once you have created your profile and saved it, you will be able to work on your entry as you please. Once you have completed your entry you will have the opportunity to preview and check it before submitting it.

**ALL DATA COLLECTED IS STRICTLY CONFIDENTIAL**

It may seem excessive to some businesses, but please remember that our entry process is aligned with the State program allowing our winners to progress through to regional and, if victorious, the State awards, without requiring re-submission

If you have any questions, please contact Elise Taylor 0448 833 806 or admin@lismorechamber.com.au (Monday – Thursday 9-4pm)

Tips for Writing a Winning Business Awards Entry

A business award is a publicity goldmine for the lucky winners, with many reaping benefits such as publicity, interest from potential business partners and more customers. So how do you go about winning?

Winning a local business award depends 100% on the quality of your written entry. There is no opportunity to build rapport beforehand. You won’t have any idea who the judges are. Your competitors will be businesses that may vary greatly to yours, each with their own, unique story to tell.

We have compiled the following top tips from a number of different resources to give you the best chance to be a successful award winning business.

Be yourself. Judges are looking for great businesses, but they’re also looking for the human stories behind them. Be open about your failures as well as your successes and show how you’ve learned from the challenges you’ve faced. Write like you’re writing to just one person and use your natural tone of voice.

Find the uniqueness and value in what you do. Don’t just talk about how you do it. Long laundry lists and detailed descriptions of business processes are prime nod-off material for judges.

Don’t make stuff up if it doesn’t actually happen. A long, theoretical answer is a dead giveaway that you’re thinking about something but not actually doing it. Minimise the theory and use real examples to illustrate your claims.

Respect the judges’ time and rules. The judges are assessing your entry within a predetermined framework, which means you need to answer all the questions thoroughly, not just the ones where you think your answers will be strongest.

Answer every question a blank question equals zero for that question. The difference between being a finalist and not is a matter of points so when you forget to complete a question, you’re guaranteeing that you will not only fail to win, but fail to be considered as a finalist.

Read the Question, Answer the Question for judges, it is arduous to read submissions that veer off the point or do not answer every part of the question. If there are a number of components to a question, you can be guaranteed you need to answer each of these to score maximum points allocated to that question

Easy to Read/Follow Lay out your answer clearly. Write in clear sentences. Make sure you proof read it, and review it with a critical eye.

Don’t use Jargon You understand all the ins and outs of your industry, but the judges may not. Speak in plain English. Let your passion flood out. If you can use less words, use less words. As few as possible. Judges have lots to read, make sure your best points come out clearly, so they are not missed.

Involve your staff Invite relevant members of your staff to help you with the submission. Writing the piece actually makes you all look back collectively at what you’ve achieved, where you are going and think about what you want to do. This is a good process in itself, irrespective whether you win or not. And take them along to the gala dinner where the winners are announced.

Be Yourself Be human. Explain some of your mistakes, and what you learned from them. What you would have done different. Talk about your biggest wins, where you took a risk, planned your action, and went for it. Explain why you’re in business. I doubt it’s “to make money”, there’s a deeper reason. T

Enjoy it! Awards should be fun. Make the submission sing, and enjoy the night. You never know, you might just walk away with a gong. And if not, no worries, come back next year, or choose another one.

RESOURCES:

http://www.flyingsolo.com.au/marketing/public-relations-pr/advice-for-entering-small-business-awards

https://www.rising-stars.com.au/images/Advice-on-Winning-Business-Awards.pdf

https://www.digitbooks.com.au/5-tips-for-writing-winning-business-awards-entry/

Entries close 5pm, Friday 29 June

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Restart the Heart
Tourism & Hospitably (Visitor Experience)

This award recognises businesses that have made valuable contributions to their industry and provides a quality experience to both the tourism and local markets.

To enter this category you must meet the following criteria:

  • The organisation has been trading for a continuous period of TWO years or more, not bankrupt or trading insolvent at the time of entry.
  1. Business Overview. Please include date of establishment, what your product or service is, target market, and other relevant information about your business.
  2. How does the business maintain a competitive edge?
  3. What marketing & promotional activity does the business undertake?
  4. What lessons have you learned from successfully overcoming difficulties in business?
  5. Please describe your business community support & charitable activities.
  6. How does your business provide excellence in staff training and/or professional development and how do work with your staff to identify these needs?
  7. How has the business contributed to the Tourism Industry in your Region?
  8. Describe your business’s commitment to workplace health and safety? You may consider addressing the following in your response
  • What are the key areas of your WHS system and how long has it been in place?
  • Examples of how your WHS system has been integrated into the business? For example – design, purchasing, contract and contractor management,
  • How are your workers engaged in the ongoing development and improvement of Work Health and Safety at your business?
  • What are the results? Include performance information such as injury frequency changes, financial benefits etc?
Professional Services

This award recognises businesses that continually build on their successes and actively measure their client satisfaction

To enter this category you must meet the following criteria:

  • The organisation has been trading for a continuous period of TWO years or more, not bankrupt or trading insolvent at the time of entry.
  1. Business Overview. Please include date of establishment, what your product or service is, target market, and other relevant information about your business.
  2. How does the business maintain a competitive edge?
  3. What marketing & promotional activity does the business undertake?
  4. What lessons have you learned from successfully overcoming difficulties in business?
  5. Please describe your business community support & charitable activities.
  6. How does your business provide excellence in staff training and/or professional development and how do work with your staff to identify these needs?
  7. How are you planning to build on your business success in the next 3-5 years?
  8. What sets your standard of professional service apart from your competitors?
  9. How do you measure your client satisfaction?
  10. Describe your business’s commitment to workplace health and safety? You may consider addressing the following in your response
  • What are the key areas of your WHS system and how long has it been in place?
  • Examples of how your WHS system has been integrated into the business? For example – design, purchasing, contract and contractor management,
  • How are your workers engaged in the ongoing development and improvement of Work Health and Safety at your business?
  • What are the results? Include performance information such as injury frequency changes, financial benefits etc?
Personal Services

This award recognises businesses that provide quality service that sets them apart from their competitors and actively seek customer feedback to ensure that they are continually improving their products and services.

To enter this category you must meet the following criteria:

  • The organisation has been trading for a continuous period of TWO years or more, not bankrupt or trading insolvent at the time of entry.
  1. Business Overview. Please include date of establishment, what your product or service is, target market, and other relevant information about your business.
  2. How does the business maintain a competitive edge?
  3. What marketing & promotional activity does the business undertake?
  4. What lessons have you learned from successfully overcoming difficulties in business?
  5. Please describe your business community support & charitable activities.
  6. How does your business provide excellence in staff training and/or professional development and how do work with your staff to identify these needs?
  7. How are you planning to build on your business success in the next 3-5 years?
  8. How do you create a good standard of customer service? Do you actively seek customer feedback? (Provide an Example)
  9. What are the key challenges of operating your business?
  10. Describe your business’s commitment to workplace health and safety?

You may consider addressing the following in your response

  • What are the key areas of your WHS system and how long has it been in place?
  • Examples of how your WHS system has been integrated into the business? For example – design, purchasing, contract and contractor management,
  • How are your workers engaged in the ongoing development and improvement of Work Health and Safety at your business?
  • What are the results? Include performance information such as injury frequency changes, financial benefits etc?
StartUp Superstar

The StartUp Superstar category recognises a business that has been operating for less than two years that delivers a product/service/idea/invention with credible potential. This award recognises early-stage start ups that have a solid chance of market success, and strongly displays the entrepreneurial spirit.

To enter this category you must meet the following criteria:

  • The organisation has been trading for a continuous period of less than TWO years, not bankrupt or trading insolvent at the time of entry.
  • This business has not been purchased or acquired
  • This business is not part of a franchise.
  1. Is this your first start up? (If no please specify other business ventures and their degree of success).
  2. Date when you commenced trading.
  3. Number of other owners
  4. What problem (or need) has your business solved?
  5. How did you identify the market need and who is your target market?
  6. Describe your competitors and your business’s innovative competitive advantage?
  7. Outline your business success since its inception.
  8. Detail and include your current research, customer marketing strategy, logistics and service delivery.
  9. Describe how you funded your business.
  10. Detail how your business has the potential to scale and achieve financial sustainability
  11. Provide commercial and technical evidence your team has the ability and competencies to achieve success and detail strategy and time frame involved.
Employer of Choice

The Outstanding Employer of Choice award recognises organisations that put in place strategies and initiatives to create stimulating and supportive workplace environments for their employees. These strategies or initiatives must have a positive impact on both employees and the organisation as a whole.

  1. Outline your current staff level, retention rate and turnover.
  2. Have you had any unfair work dismissal applicants occur over the past 24 months including measures to adapt and improve.
  3. Explain any specific HR and WHS programs and policies you have undertaken in the previous 24 months to improve workplace culture.
  4. Why did your business embark on this project/s and/or initiatives?
  5. What measurable results have been achieved and how have they positively contributed to workplace productivity and employee satisfaction? (i.e. reduction in voluntary staff turnover, absenteeism, training and development hours, employee satisfaction measures).
  6. Identify and describe the benefits you offer as an Employer of Choice?
  7. How does your business adopt inclusive practices and recognise the needs of a diverse community (including people with disability and seniors)?
Outstanding Business Leader

The Outstanding Business Leader award recognises the positive contribution made to business by business people and professionals. The award recognises those who demonstrate outstanding entrepreneurial spirit, strategic business direction and innovative ideas, whilst providing inspiration to a new generation of upcoming business leaders. Individuals entering into this category can be self-employed or employed by a business.

To enter this category you must meet the following criteria:

  • I am aged 36 years and over at the time of entry
  1. Provide a current profile of yourself including your scope of responsibilities, details of your role, any direct reports, your budget, your financial and organisation reporting line.
  2. Detail your achievements in business with clear measurable examples.
  3. Outline how you have reshaped your business, organisation or industry to create a smarter and more inclusive future with examples of how you have used your leadership skills?
  4. Provide an overview of your five year strategies for future growth and key milestones, detailing how you are working towards achieving each of them.
  5. Describe the key challenges you have faced as a business leader and how you overcame each of them.
  6. Describe the activities and initiatives you have undertaken to help the community (and or the business community).

 

Work Health & Safety

This Award recognises demonstrated commitment to continuous improvement of workplace health and safety outcomes in small business through the implementation of an integrated business approach. It is open for any business with 20 fulltime equivalent employees or less.

Direct entry to this question is unavailable through the portal. If you would like to enter this category and not any others, please contact LCCI and we can direct you into it. The winner of this category will be chosen by SafeWork NSW based on their answer to the WHS question of each category.

Winner will proceed through to the 2019 SafeWork NSW awards

Retail

This award recognises businesses that have attained growth and success in their industry and have implemented effective marketing and promotional plans

To enter this category you must meet the following criteria:

  • The organisation has been trading for a continuous period of TWO years or more, not bankrupt or trading insolvent at the time of entry.
  1. Business Overview. Please include date of establishment, what your product or service is, target market, and other relevant information about your business.
  2. How does the business maintain a competitive edge?
  3. What marketing & promotional activity does the business undertake?
  4. What lessons have you learned from successfully overcoming difficulties in business?
  5. Please describe your business community support & charitable activities.
  6. How does your business provide excellence in staff training and/or professional development and how do work with your staff to identify these needs?
  7. Explain your business success in the last 12 months?
  8. Explain the strategies that will be implemented to maintain and continue the success of your business?
  9. How do you create a good standard of customer service? Do you actively seek customer feedback? (Provide an Example)
  10. Describe your business’s commitment to workplace health and safety? You may consider addressing the following in your response
  • What are the key areas of your WHS system and how long has it been in place?
  • Examples of how your WHS system has been integrated into the business? For example – design, purchasing, contract and contractor management,
  • How are your workers engaged in the ongoing development and improvement of Work Health and Safety at your business?
  • What are the results? Include performance information such as injury frequency changes, financial benefits etc?
Trade, Construction & Manufacturing

This award recognises businesses that are committed to remaining compliant in their industry and have implemented strategies to successfully overcome difficulties that may arise in their business

To enter this category you must meet the following criteria:

  • The organisation has been trading for a continuous period of TWO years or more, not bankrupt or trading insolvent at the time of entry.
  1. Business Overview. Please include date of establishment, what your product or service is, target market, and other relevant information about your business.
  2. How does the business maintain a competitive edge?
  3. What marketing & promotional activity does the business undertake?
  4. What lessons have you learned from successfully overcoming difficulties in business?
  5. Please describe your business community support & charitable activities.
  6. How does your business provide excellence in staff training and/or professional development and how do work with your staff to identify these needs?
  7. What are the key challenges in your industry and how have they been overcome?
  8. How does your business remain compliant in your industry?
  9. Describe your business’s commitment to workplace health and safety?

You may consider addressing the following in your response

  • What are the key areas of your WHS system and how long has it been in place?
  • Examples of how your WHS system has been integrated into the business? For example – design, purchasing, contract and contractor management,
  • How are your workers engaged in the ongoing development and improvement of Work Health and Safety at your business?
  • What are the results? Include performance information such as injury frequency changes, financial benefits etc?
Outstanding Young Employee

The Outstanding Young Employee award recognises an inspirational young employee aged between 18-35 years. To enter into this award the individual must have been employed by their current employer for a minimum of 18 months at the time of entry.

  1. Outline your employment background including previous roles and responsibilities.
  2. Provide a current profile of yourself including current job role and scope of responsibilities including details of the role, any direct reports, your budget, your financial and organisational reporting line.
  3. Detail your measurable career achievements including key milestones.
  4. Provide an overview of your five year goals/milestones and how you are working towards each of these.
  5. Describe the key challenges you have faced as a young employee and how you have dealt with each of these challenges, including examples.
  6. What do you believe makes you an outstanding young employee, including examples of where you have had to use your leadership skills?
Excellence in Small Business

The Excellence in Small Business award recognises a business, employing less than 20 that has attained significant growth and is able to demonstrate the specific strategies and processes implemented to achieve sustainable growth in the previous 24 months.

THIS BUSINESS HAS BEEN TRADING BEEN TRADING FOR A PERIOD OF TWO YEARS OR MORE, NOT BANKRUPT OR TRADING INSOLVENT AT THE TIME OF ENTRY

  1. What is unique about your business and how does it demonstrate excellence?
  2. Describe your business growth and key milestones in the previous 24 months.
  3. What were the strategies and plans you initiated to achieve your business growth over the previous 24 months?
  4. Explain how the strategies in Question 3 achieved their measurable outcomes and demonstrate “excellence”.
  5. Detail the key challenges your business and industry face in the future and the strategies and plans you have in place to address these challenges.
Outstanding Young Entrepreneur

The Outstanding Young Entrepreneur award recognises an inspirational young person aged between 18-35 years who, through their own commitment and passion, owns or part owns a successful business. This award recognises young business people who demonstrate outstanding entrepreneurial spirit, strategic direction and innovative ideas whilst providing inspiration to a new generation of upcoming young business people.

To enter this category you must meet the following criteria:

  • I am current owner or part owner of a business for at least 24 months on/prior at the time of entry.
  • I am aged between 18-35 years at the time of entry
  1. Date in which you established or took ownership of the business organisation.
  2. Number of other owners.
  3. Percentage of ownership held by you.
  4. What problem have you solved, how did you identify it as a market need and what is your target market?
  5. Describe your competitors and your business’s competitive advantage.
  6. Describe how you funded your business.
  7. Provide an overview of your five year strategies for future growth and key milestones detailing how you are currently working towards achieving these.
  8. Detail the measurable growth and key achievements in your business over the past 24 months.
  9. Describe the key challenges you have faced as a young entrepreneur and how you deal with these challenges.
People's Choice Award

The People’s Choice Award is based on the belief that customers, staff, suppliers and colleagues are great judges of a business’s service, values, innovation and strength.

The winner of the People’s Choice award is decided by public vote

ENTRIES WILL OPEN SHORTLY

Business of the Year

Recognising the very best from across our region, the Business of the Year is chosen from the winners of all categories excluding the Work Health & Safety and People’s Choice Awards

Why enter a local business awards program?

Applying for business awards is a great process that allows you to involve your team in understanding and celebrating what makes your business truly special.

Winning awards helps you connect with other like-minded business people, and creates new opportunities

Boosting the pride and motivation of existing employees by acknowledging their effort and contribution to your business

Winning awards helps you connect with other like-minded business people, and creates new opportunities.

Reflecting on the goals, strategies and vision that led to the success of the business and using those insights to drive even greater success in the future

Making networking connections that can advance the business, build its profile and present opportunities to pursue new ventures

Local and regional recognition as one of our cities best local businesses

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