Resources and Help for Business – Covid-19 Support line: 13 28 46

We have complied this list of supports and services available, to help make finding what YOUR business needs a little easier. These are provided as a resource and would recommend getting in contact if you need more information. If you are a member, you also have access to the Business NSW helplines for legal and WHS advice.

We encourage you to share this page with your business colleagues and fellow entrepreneurs because helping local business survive and thrive and creating collaborative success is what LCCI is about. Or if you have found additional resources you feel we could add to this page, please contact us. We are all in this together!

If you have questions, please send us an email.

Added 12/10/21

Added 7/10/21

Other States
Health & Safety Support

Need health advice or to get tested?

If you have COVID-19 symptoms, get tested at a COVID-19 testing clinicSymptoms include cough, sore/scratchy throat, shortness of breath or fever. Self-isolate until you get your results.If you need advice or have questions, call the National Coronavirus Health Information Line on 1800 020 080

Under WHS law, all employers or businesses are required to manage the risk of COVID-19 to workers and others in the work environment. The following links will assist you in both assessing your requirements and implementing strategies to keep you, your employees and your customers safe.

Safework NSW

  • Guide to Stay Safe at Work During the COVID-19 Pandemic – Click Here
  • COVID-19 and Mental Health at Work – Click Here
  • Working From Home Advice – Click Here

NSW Government

  • How to Make Your Retail Space COVID Safe – Click Here
  • NSW Food Authority – Food Business and Covid-19 Click Here
  • Food safety checks for food businesses – Click Here

SafeWork Australia

Click Here for access to the Resource Kit for business to download and display in their workplaces, including:

  • checklists
  • infographics
  • fact sheets for industry
  • posters on handwashing, hygiene and physical distancing

Business Australia

Offer a range of resources and fact sheets including:

Beyond Blue

  • Offering a dedicated Covid-19 mental health support service for business owners, staff and families – Click Here

Lismore City Council

  • For updates on specific local issues including waste, energy and more Click Here
Financial Support
Assessing your eligibility for financial assistance can be confusing.LCCI recommend you contact our partners Service NSW for help in determining what may be available for you and your business. We also recommend you get specific financial advice from your accountant or other accredited finance professional.

Service NSW

  • Small Business Concierge Service – Provides a call back service to give one-on-one assistance with to services including Covid-19 support.  To arrange a call back Click Here or call 13 77 88
  • Business Connect – Get FREE Access to business advisors via videoconference and phone. Advisors use a variety of platforms, such as Zoom, Skype, WeChat and Messenger. To find an advisor Click Here or call 1300 134 359
  • Financial Stimulus Package Details – Click Here
  • Land Tax Relief – If you’re a  commercial or residential  landlord who has reduced  your tenants’ rent  due to COVID-19, you may be eligible for the NSW Government’s land tax relief.  For more details – Click Here
  • To Apply for the Small Business Covid-19 Support Grant  Click Here

Australian Government and Treasury Support

Lismore City Council

  • Covid-19 Resource page with links to latest information and a variety of very useful fact sheets Click Here

Fairwork Ombudsman

New South Wales Sate Government Support – See Service NSW

NSW Small Business Commissioner

  • Commercial leases and COVID-19 FAQs – Click Here

BEAP Energy Comparison Service

  • Get real help reducing your energy costs. To access Click Here 

CPA Australia

  • FACT SHEET – Tips to assist small business manage through the business implications of Covid-19. Includes helpful ACTIONS to take RIGHT NOW and useful CHECKLISTS. Areas include Cash flow, time management and strategic planning and more – Click Here
Business Development, Training & Webinars

Tafe NSW

  • Offering a number of fee-free short courses that can be completed in just days or weeks, offering practical skills and experiences across a range of industries. For options Click Here

ASBFEO – Australian Small Business and Family Enterprise Ombudsman

  • My Business Health – An excellent resource we recommend all businesses visit. A complete range of tools and resources covering all aspects of maintaining your business. Click Here
  • FREE Podcasts – Access a range of podcasts from small business owners and professionals about running your business and managing your mental health. Click Here

Business Connect

  • A wide range of workshops and seminars for gaining new tools and skills to develop or pivot your business. Click Here
  • One on One Business Advisory service – Fully subsidised service for business owners Click Here

Rural Aid and Bushells

  • FREE Community Builders Webinar Series – a series of free webinars aimed to support regional businesses.


  • FREE Webinar Series for Small Business – to browse and Register Click Here 
  • One on One Business Advisory service – Fully subsidised service for business owners via Business Connect Click Here


  • Road to Recovery Tourism Tutorials (R2R)- a 36-week program designed to provide tourism based business with all the necessary tools in order to be ready for the bounce back. The Road to Recovery Tourism Tutorials are just 45 mins, are free of charge and will be hosted every Thursday at 2 pm (AEST). For information and Registration Click Here

Destination North Coast

In tourism or visitor based business? Access a number of webinars, resources and strategic help for business looking to improve their market share of this vital and sustainable sector.

Destination North Coast Covid Resource Page Click Here

Tourism Grant Application Webinar Click Here

Corona Virus Stimulus Unpacked Webinar Click Here

Looking after our LCCI Community

It’s hard right now – we get it and we’re here to help. Being an LCCI member is tax deductible and gives you access to:

  • 3 FREE Legal and HR advice calls each year
  • Listing in the LCCI Members Directory
  • Year round Help & Support for YOUR business
  • Help reducing your energy costs
  • Inclusion in Lismore’s oldest and most respected
    professional business network

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