Flood Assistance and Information Home | Request Help // Provide Help

Resources here as a starting point for businesses affected by the current flooding. More will be added as information comes to hand. If you need other information, please tell us – we want to be able to effectively help you so please tell us what help you need.

We’ll be posting to Fb as well, so please follow our page for updates (facebook.com/lismorechamber) and check the links to other Fb groups that may be of use. 

Health Information Sheets:

Useful Sources of Mental Health Information

  • Your GP is always a good place to start. They can do physical assessments to make sure there is not something else going on, and work on a mental health care plan if needed. They also refer to other local services.
  • Community Health may have a psychologist, social worker or counsellor who you can talk to, or the service will have information about other local services available.
  • The local hospital is open 24 hours and can be used in cases of an emergency

Small Business support services:

  • NSW Disaster Assistance Guidelines
  • NSW Rural Assistance Authority 1800 678 593
  • Disaster Welfare Assistance Line 1800 018 444
  • Small Biz Connect 1300 134 359 (free mobile advisory service to help manage cash flow and discuss access to support schemes
  • Australian Taxation Office 13 11 42
  • Office of the Small Business Commissioner 1300 795 534
  • Insurance Council of Australia 1300 728 228
  • Department of Primary Industries Hotline 1800 814 647
  • SafeWork NSW 13 10 50
  • Service NSW 13 77 88
  • Motor Vehicle Stamp Duty Relief 1300 139 814
  • Legal Aid NSW 1300 888 529
  • NSW Fair Trading 13 32 20

Useful Websites

Toolkit for improved Resilience to Natural Disasters

The Resilient Community Organisations toolkit put together by ACOSS (Australian Council of Social Service) provides a 6-step process and benchmarking system to help improve resilience and recovery to future disaster events. There is also a self-evaluation survey available and plenty of templates and resources available to assist businesses and organisations

Taking Care of Health and Wellbeing

  • Spend time with family and friends
  • Try to get back to a routine
  • Continue a healthy lifestyle (eating, sleeping, exercise)
  • Take time out but don’t isolate yourself
  • Write down your worries and concerns
  • Express your feelings in your own time and way
  • Accept help when it is offered
  • Limit the amount of media coverage you are exposed to
  • Don’t expect to have all the answers
  • Understand you are not alone in your experience

Professional assistance is recommended when

  • The level of distress feels extreme
  •  The emotional reactions are lasting too long (>4 weeks)
  • The distress interferes with the ability to participate in day to day activities
  • Withdrawal from usual relationships
  • Feeling overwhelming fear for no apparent reason
  • Panic symptoms
  • Avoiding things that bring back memories to the point that day to day activities cannot be carried out
  • Excessive guilt
  • Loss of interest in the future
  • Thoughts of self harm or suicide

Tips for staying mentally healthy:

  • Stay connected to family and friends.
  • Eat well; get plenty of sleep and exercise.
  • Be careful of excess alcohol intake and avoid other drugs.
  • Manage your stress. Make sure you take a break and make time for fun.
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